Help centre
Step-by-step guides, with a picture of each screen. Each one takes a minute or two.
Show me how on
Got a question about your own fundraiser? Open Help in your console: you get an answer straight away, and a person from our team whenever you need one.
Getting started
Setting up a fundraiser
- Start a fundraiserPick what kind it is, then work through a short list of set-up steps.
- Add what you're sellingEach thing people can buy, with its price and a photo if you like.
- Set the collection dayWhen and where people pick up their orders.
- Choose when sales closeThe last day people can order. The page counts down to it.
- Add the finishing touchesQuick points at the top, the thank-you message, and what buyers fill in.
- Preview and publishSee it exactly as buyers will, then make it live.
Sharing it
While it's selling
- See your orders and takingsWho's paid, for what, and a spreadsheet for the treasurer.
- Refund an orderGive someone back everything they paid for an order.
- Run a raffle drawEvery ticket is numbered for you. Draw a number and find its buyer.
- Message your buyersEmail everyone who ordered, such as the collection day and time.
- Close salesStop taking orders. The page stays up and says it has closed.
Collection day
Your group
- Run it again next timeCopy last year's fundraiser, with its things and prices, in one tap.Copy last year's fundraiser, with its things and prices, in one click.
- Add people to your groupInvite other organisers, a co-owner, or helpers for pickup day.
- Your group's details and lookYour group's name, logo, colour and style, used on every fundraiser.
- Get helpAsk a question in your console and get an answer about your own fundraisers.
Sorted Fundraising