Sorted Fundraising

Privacy

We collect as little as we can, use it only to run fundraisers, and never sell it or use it for marketing.

If you buy from a fundraiser

We ask only for what the group running the fundraiser needs. For raffles, tickets and anything you collect later, that’s your name and email, and you can usually leave a mobile too. For things paid on the spot and donations, we ask for nothing unless the group asks for a detail, such as an email for a receipt.

We use your details only to:

  • send your confirmation and receipt
  • run the raffle draw or check you in
  • let the group email you about your order, such as when to collect it, and text you too if you left a mobile and the group sends texts

The group running the fundraiser can see your order and details, so it can run its draw and hand out orders. Nobody else can, except Sorted Fundraising when helping the group with a problem.

Card details go straight into Square’s secure payment form. We never see or store your card number.

If you run a group

We keep your name and email so you can sign in, and your role in your group. We keep your group’s events, photos, orders and its connection to Square.

To help with a problem, Sorted Fundraising can open your group’s console. Anything they change there is recorded under their name. Only your group’s owners can add or remove people, connect Square or accept a fee.

If you ask for help in your console, we keep the conversation so our team can pick it up. An AI service answers first, using your group’s fundraisers. If you ask about a buyer’s order, it sees only their first name, never their email or mobile.

How it’s kept

Buyers’ names, emails and mobile numbers are encrypted in our database, which is in Sydney. Event photos are stored privately. We don’t use analytics or advertising trackers.

Services we use

A few companies handle data for us, only for these jobs:

  • Square takes payments into each group’s own account
  • our email service sends sign-in links and order confirmations
  • Mobile Message sends texts, when a group uses texting
  • Cloudflare checks that a person, not a bot, is paying
  • an AI service answers organisers’ help questions, when it’s switched on
  • Vercel and Neon host the site and its database

Seeing, fixing or removing your details

Ask the group you bought from, or ask us at hello@sortedfundraising.com.au. We’ll help, keeping only what a group needs for its financial records.

Sorted Fundraising, ABN 23 699 411 347. Last updated 23 October 2026.